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Customer Service Projectmedewerker

24/12/2025
PermanentBelgiumOn site
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Description du poste

Navigeer naar succes met Homini, dé brug tussen talent en uitmuntende opportuniteiten binnen de arbeidsmarkt. Als voorloper in wervingsdiensten, matchen we toptalent met topbedrijven in diverse sectoren. Met onze expertise en toewijding streven we naar duurzame relaties en succesvolle plaatsingen. Bij Homini staat elk individu centraal; we vinden de perfecte match, keer op keer.

Voor ons team logistiek & distributie zoeken we: Customer Service Projectmedewerker

Jouw verantwoordelijkheden:

Als Customer Service Projectmedewerker neem je een coördinerende en ondersteunende rol op binnen verschillende projecten die gelinkt zijn aan customer service en operationele processen. Je bewaart het overzicht, analyseert bestaande werkwijzen en vertaalt verbeterpunten naar concrete acties. Daarbij werk je nauw samen met verschillende interne teams en fungeer je als aanspreekpunt tijdens de volledige looptijd van projecten.

• Coördineren en opvolgen van projecten binnen customer service
• Analyseren van processen en formuleren van verbetervoorstellen
• Afstemmen met interne stakeholders en betrokken teams
• Bewaken van deadlines, prioriteiten en voortgang
• Verzamelen, structureren en rapporteren van operationele informatie
• Communiceren en implementeren van nieuwe werkwijzen op de werkvloer

Jouw ideale achtergrond:

Je voelt je thuis in een omgeving waar structuur, analyse en samenwerking centraal staan. Je combineert een analytische mindset met sterke communicatieve vaardigheden en weet verschillende belangen op elkaar af te stemmen. Projectmatig werken geeft je energie en je houdt ervan om processen efficiënter en overzichtelijker te maken.

• Opleidingsachtergrond in een economische, administratieve of logistieke richting, of gelijkwaardig door ervaring
• Ervaring met projectmatig werken, procesoptimalisatie of operationele ondersteuning
• Vlotte kennis van Nederlands en Engels
• Sterke analytische vaardigheden en goede kennis van Excel
• Gestructureerde, nauwkeurige en stressbestendige werkhouding
• Proactieve persoonlijkheid met een hands-on mentaliteit

Wat je kan verwachten:

• Plaats van tewerkstelling in de regio Antwerpen
• Een professionele, dynamische werkomgeving binnen logistiek en distributie
• Marktconform loon met een indicatieve range afhankelijk van ervaring; ben je de witte raaf voor deze rol, dan bekijken we samen hoe we je loonverwachting kunnen matchen
• Flexibiliteit in werkorganisatie en mogelijkheid tot hybride werken, afhankelijk van de functiecontext
• Vlot bereikbaar met wagen en openbaar vervoer

• Ref:74900

Lieu de travail:
. null null 2000 Antwerpen, Belgium
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