We are looking for candidates who exhibit a strong leadership presence and thrive in complex, fast-paced environments where business transformation is key. Our ideal professional brings deep expertise in both people management and project coordination, as well as a proven record in driving change across business and IT domains.

• Strategic and Analytical Thinker: We value individuals with a conceptual, analytical mindset and superior synthesis skills, able to see the bigger picture while managing details and priorities across multiple business streams.
• Empathetic Leader and Team Player: The right person is a natural team player, comfortable leading through influence and developing others. You empower teams to succeed and foster a constructive, collaborative work atmosphere.
• Effective Stakeholder Navigator: Exceptional communication and negotiation capabilities are essential, as you will be facilitating collaboration across diverse stakeholder groups and building consensus in multifunctional settings.
• Proficient Change Facilitator: Experience in transformation leadership and an ability to manage resistance are crucial. We seek those who inspire confidence and engagement amid organizational shifts.
• Customer-Oriented Innovator: A genuine focus on improving customer service quality and productivity, using feedback, best practices, and market insights to innovate and enhance operations, is highly valued.
• Business Process Optimizer: We appreciate candidates adept at designing, implementing, and refining business processes, procedures, and governance frameworks to support continuous improvement and operational excellence.
• Workforce Planning Expertise: Experience in effectively managing workforce allocation, productivity monitoring, and operational planning is strongly regarded.
• Data-Informed Decision Maker: Proven capability in leveraging data and reporting for business planning, internal control, and performance monitoring, ideally with a good grasp of data warehouse concepts.
• Advanced Microsoft Tools User: Strong command of Microsoft Office tools is a must for effective reporting, analysis, and communication.
• Multilingual Communicator: Fluency in Dutch, French, and English is essential, enabling seamless communication with a broad range of internal and external stakeholders.
• Relevant Background: A Master’s degree and substantial experience (preferably in a comparable role) provide a solid foundation. Experience in the healthcare sector is a plus.

If you are motivated by leading change, championing quality, and fostering cross-functional collaboration within a dynamic insurance setting, you are the type of person who will excel and grow with us.