We are looking for candidates who thrive in dynamic digital environments and have a keen interest in shaping the future of banking experiences across mobile and web channels. The ideal candidate is an analytical thinker who excels at translating big-picture ideas into clear, actionable user stories and functional requirements, ensuring these are tailored to the needs of both prospects and existing customers.

• Strategic Mindset: Adept at understanding business objectives and aligning digital channel enhancements with overarching goals. Brings a forward-thinking approach to digital transformation and can anticipate market trends and customer behavior changes.
• Collaborative and Influential: Naturally skilled at building strong relationships with diverse stakeholders including IT, UX/UI, Marketing, Legal, Security, and beyond. Can facilitate alignment and drive consensus among different teams.
• Customer-centric: Passionate about understanding customer journeys and behaviors, using insights from customer feedback, analytics, and user testing to identify new opportunities and improvements.
• Detail-Oriented and Structured: Excellent at breaking down high-level requirements into detailed user stories and acceptance criteria. Pays close attention to detail while maintaining a structured approach to functional analysis and backlog management.
• Autonomous and Proactive: Can independently manage priorities and take initiative, while also being proactive in identifying risks, solving problems, and suggesting innovative solutions.
• Agile Advocate: Brings hands-on experience with Agile/scrum methodologies and contributes actively within scrum teams and rituals. Supports the team during development and testing phases, ensuring high-quality deliverables.
• Multilingual Communication: Fluent in both English and French, able to articulate complex topics clearly in both languages, and brief internal teams effectively on changes that affect their workflows.
• Educational Background: Holds a master’s degree (or equivalent by experience) in Economy, Finance, Marketing, or an MBA, allowing for robust understanding of financial products and digital business strategies.
• Digital and Technical Affinity: Comfortable working in digital environments, with a strong grasp of web and mobile applications. Brings experience with content management systems and, ideally, knowledge of banking, investment, or trading products.
• Project Management and Analysis: Demonstrates solid project management and analytical skills, with the ability to coordinate efforts across functions and deliver on shared goals efficiently.

We seek individuals who are eager to make an impact, driven to continuously improve digital experiences, and committed to bridging business and technology to deliver value for customers. Experience in marketing or with digital initiatives in financial services will be regarded as a strong asset.