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ERP Support Engineer

20/11/2025
PermanentBelgiumHybrid
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Functieomschrijving

Beschrijving van de Functie

Wij zoeken een ervaren ERP Support Engineer voor een onderneming in Limburg. In deze rol ben je verantwoordelijk voor de technische ondersteuning, alsook applicatie beheer van Navision.

Je werkt nauw samen met gebruikers, IT-teams en externe partijen om ervoor te zorgen dat de systemen soepel draaien en dat problemen snel worden opgelost.

Je dagelijkse taken omvatten het diagnosticeren van technische problemen, het uitvoeren van systeemonderhoud, het trainen van eindgebruikers en het bijdragen aan procesverbeteringen. Je bent het aanspreekpunt voor complexe technische vraagstukken en draagt bij aan de continuïteit en efficiëntie van de bedrijfsvoering.

Belangrijkste Verantwoordelijkheden:

  • Technische ondersteuning bieden aan eindgebruikers van Dynamics en Navision-systemen
  • Problemen diagnosticeren, analyseren en oplossen in ERP-omgevingen
  • Changes maken in de tool
  • Gebruikers trainen en ondersteunen bij het gebruik van ERP-functionaliteiten
  • Documentatie bijhouden en kennisbank onderhouden
  • Samenwerken met IT-teams en externe leveranciers voor complexe problemen
  • Procesoptimalisaties identificeren en implementeren

Profiel van de Kandidaat

Wij zoeken een technisch sterke professional met aantoonbare ervaring in Dynamics en Navision. Je bent een probleemoplosser met een hands-on mentaliteit, goed in staat om complexe technische uitdagingen aan te pakken en gebruikers effectief te ondersteunen. Je hebt uitstekende communicatieve vaardigheden en kunt technische concepten helder uitleggen aan niet-technische stakeholders. Je bent zelfstandig, nauwkeurig en gericht op kwaliteit en continuïteit.

Ervaring en Expertise Vereist:

  • Minimaal 3-5 jaar ervaring met Microsoft Dynamics NAV
  • Sterke kennis van ERP-processen
  • Ervaring met applicatiebeheer, configuratie en troubleshooting
  • Kennis van SQL, databases en systeemintegraties
  • Ervaring met gebruikerstraining en ondersteuning
  • Certificeringen in Dynamics of Navision zijn een plus

Kwaliteiten en Werkwijze:

  • Sterke analytische en probleemoplossende vaardigheden
  • Uitstekende communicatie- en presentatievaardigheden
  • Geduld en empathie in omgang met eindgebruikers
  • Zelfstandigheid en vermogen om prioriteiten te stellen
  • Aandacht voor detail en nauwkeurigheid
  • Bereidheid tot voortdurend leren en professionele ontwikkeling
  • Teamgeest en samenwerking

Impact van de Rol en Succes:

Als ERP Support Engineer en verantwoordelijke ben je cruciaal voor de operationele continuïteit en efficiëntie van het bedrijf. Je draagt direct bij aan de productiviteit van gebruikers en de betrouwbaarheid van kritieke bedrijfsprocessen.

Werklocatie:
null null null 3000 Limbourg, Belgium
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