Primary Responsibilities:

• IT Project Execution: Analyze functional specifications, execute IT projects within defined budgets and timelines, perform code reviews, and manage releases.
• Development: Create or adapt programs aligned with established standards and ensure quality through thorough testing.
• Documentation: Maintain comprehensive records of work performed.

Application Maintenance:

• Manage and resolve incoming tickets related to assigned applications, addressing bugs and recurring issues.
• Propose and implement approved enhancements to improve performance.
• Maintain up-to-date user and technical documentation.

User Support:

• Define and meet service availability and response time requirements.
• Develop support protocols, including escalation processes.
• Provide training and assistance to optimize application usage.

General Contributions:

• Identify opportunities to reduce applications' Total Cost of Ownership (TCO).
• Collaborate effectively with IT and business teams to align efforts with organizational goals.
• Report progress on tasks, participate actively in team meetings, and contribute to knowledge sharing.