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Administratief Beheerder Niet-Leven

08/05/2025
PermanentBelgiumHybrid
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Job description

In deze functie ben je verantwoordelijk voor het volledige administratieve beheer van dossiers binnen de niet-levensverzekeringen. Je werkt nauw samen met consultants en interne teams en garandeert een correcte verwerking van alle administratieve processen.

  • Voorbereiden van complexe offertes binnen de toegewezen productgroep, met nauwgezette aandacht voor detail en regelgeving.
  • Opmaken, beheren en onderschrijven van contracten en bijlagen om de juiste dekking en compliance te waarborgen.
  • Samenwerken met consultants die in direct contact staan met de klant om klantvragen effectief te behandelen.
  • Naleven van interne controleprocedures, privacyregels en compliancevereisten, met oog voor evaluatie en risicobeheersing.
  • Beantwoorden van complexe en technische klantvragen om duurzame klantrelaties te ondersteunen.
  • Identificeren van cross-sell mogelijkheden naar aanvullende verzekeringen binnen het ledenbestand.
  • Op termijn, ontwikkelen van productkennis en deze expertise delen met collega’s via informatiesessies en training.
  • Monitoren van markttrends en signaleren van ontwikkelingen binnen de toegewezen productgroep.
  • Nauwe samenwerking met interne sales, productspecialisten en marketing, gericht op doeltreffend beheer en optimale dienstverlening.

De rol vereist aandacht voor kwaliteit, integriteit en compliance in een sector waar klantgerichtheid, samenwerking en continue kennisontwikkeling centraal staan. Het takenpakket omvat zowel administratief beheer, klantcontact als inhoudelijke ondersteuning aan het team.

Profile description

Wij zijn op zoek naar kandidaten die beschikken over een solide bacheloropleiding, bij voorkeur met een focus op verzekeringen. Je hebt een grondige kennis van niet-levensverzekeringen en bent in het bezit van een PCP-attest. Perfecte beheersing van het Nederlands is essentieel, aangevuld met een goede mondelinge en schriftelijke kennis van het Frans.

  • Klantgerichtheid en empathie: Je haalt voldoening uit het helpen van mensen en het bieden van duidelijke antwoorden op complexe vragen. Jouw inlevingsvermogen zorgt ervoor dat leden zich begrepen en goed ondersteund voelen.
  • Sterke communicatieve vaardigheden: Heldere, professionele communicatie is een van jouw troeven. Je kunt informatie begrijpelijk overbrengen, zowel aan klanten als aan collega’s, en voelt je net zo comfortabel in het Nederlands als in het Frans.
  • Analytisch en kritisch denkvermogen: Je bent in staat om situaties kritisch te beoordelen en neemt graag beslissingen op basis van correcte informatie. Nauwkeurigheid en oog voor detail typeren jouw manier van werken.
  • Integriteit: Je handelt betrouwbaar en discreet, zeker als het aankomt op privacy, compliance en interne procedures. Eerlijkheid en ethisch werken zijn voor jou vanzelfsprekend.
  • Teamspeler: Je werkt graag samen en staat altijd klaar om kennis te delen, collega’s te helpen en gezamenlijke resultaten te behalen. Je vindt het daarnaast belangrijk om je kennis en expertise voortdurend up-to-date te houden en te delen binnen het team.
  • Leergierigheid en verantwoordelijkheidsgevoel: Je bent geboeid door de steeds veranderende verzekeringsmarkt en volgt trends moeiteloos op. Je investeert in je persoonlijke en professionele groei en neemt initiatief om je expertise verder te verdiepen.

Kandidaten die bij ons passen zijn enthousiast, denken in oplossingen en dragen bij aan een positieve en collegiale sfeer binnen het team.

Number of open positions:
1 position
Job location:
Boulevard de la Woluwe 2 1150 Woluwe-Saint-Pierre, Belgium
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