Are you passionate about IT and technology?
Do you have a strong technical background and a desire to make a significant impact within an organization?

We are looking for a skilled and proactive IT Coordinator to join our team and take charge of managing our IT infrastructure, supporting end-users, and ensuring our technology resources operate at their best.

Key Responsibilities:

Technical Skills:

• Proficiency in Windows, macOS, and Linux operating systems.
• Advanced network configuration and troubleshooting.
• Experience with IT infrastructure management.
• Strong knowledge of cybersecurity principles.
• Expertise in hardware and software installation/maintenance.
• Familiarity with cloud platforms (Azure, AWS, Google Workspace).

Cloud Platforms:

• Advanced configuration of Azure cloud services (including AD Connect, Intune).
• Comprehensive management of AWS infrastructure.
• Google Workspace administration and integration.
• Cloud migration and hybrid cloud architecture design.
• Implementation of cloud security best practices.
• Cost optimization and resource management.

Netgate Security Appliances:

• Proficiency in pfSense and OPNsense firewall configurations.
• Advanced packet filtering and network segmentation.
• VPN tunnel configuration and management.
• Intrusion detection and prevention system (IDS/IPS) setup.
• Advanced firewall rule creation and management.
• Network traffic analysis and security monitoring.

IPBX and SIP Trunk Systems:

• Avaya IP Office and Communication Manager expertise.
• SIP trunk configuration and troubleshooting.
• Voice over IP (VoIP) system design and implementation.
• Call routing and dial plan management.
• Integration of telephony systems with network infrastructure.
• Configuring unified communications platforms.

Networking and Site-to-Site VPN:

• IPsec and SSL VPN configuration.
• Network segmentation and VLAN design.
• Multi-site network architecture planning.
• Secure tunnel establishment between distributed networks.
• Performance optimization of site-to-site connections.
• Implementing redundant and failover VPN solutions.

System Administration:

• Configure and manage Active Directory.
• Implement and maintain network security protocols.
• Perform system upgrades and patch management.
• Manage user access controls and permissions.
• Develop and maintain IT documentation and standard operating procedures.

Technical Support:

• Provide first and second-level technical support.
• Diagnose and resolve hardware and software issues.
• Manage IT help desk and ticket tracking systems.
• Conduct remote and on-site technical support.
• Create and deliver user training materials.

Infrastructure Responsibilities:

• Monitor network performance and system health.
• Manage email systems and communication platforms.
• Oversee backup and disaster recovery processes.
• Implement and maintain antivirus/malware protection.
• Coordinate with vendors and manage IT service contracts.